Customer Contact Blog

Nearshore Outsourcing Spotlight: Colombia

Nearshore Outsourcing Spotlight: Colombia

By: Outsource Consultants https://outsource-consultants.com/blog/nearshore-spotlight-colombia/ Image caption: Bogota is the heart of Colombia’s call center industry. Selecting a call center partner is a time-consuming effort where real business consequences are at...

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Join the Customer  Engagement Leadership Council

Join the Customer Engagement Leadership Council

Navigate The New Era of Customer Engagement With Confidence The Customer Engagement Leadership Council, a Frost & Sullivan Professional Development Community, is the world's foremost member-driven, global business leadership network for senior-level executives in...

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Train to the Vision

Train to the Vision

Sheri Kendall Learning and Development Manager FCR     Earlier this year I was traveling to Great Falls, Montana on business. My travel began at 5 am on Sunday and included a 3-hour layover in Seattle, WA. A few minutes before my plane was scheduled to...

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